Do your banking from anywhere

With the Canada Post service disruption, we want to ensure that you continue to have seamless access to your banking services with Northern Birch Credit Union. If you receive printed account statements in the mail, they may be delayed until the postal service disruption is over. Visit our online banking or mobile app to view your most recent e-Statement and to complete any of your banking transactions. 

To keep your accounts in good standing, please continue to make required payments on time.

Options to help you through this disruption

Online Banking & Mobile App

• Account statements and notices can be viewed online via our secure online banking platform. To register for online banking, contact us at the branch to help you get set up. You can download our mobile banking app here.

Bill Payments

• We encourage you to use online or mobile banking to pay bills and set up pre-authorized payments with billing companies. You can also pay your bills at any of our branches.

 Deposits and Transfers

• For deposits, you can use the remote cheque deposit option available in mobile banking, or visit any ATM in our network for surcharge-free service. Use direct deposit for payments like payroll or government deposits, including CRA Direct Deposit.
• Transfers can be completed in online or mobile banking, or by contacting the branch. You can also send Interac e-Transfers® for a quick, reliable way to send money.

Branch Support

• Our branches remain open and available to assist with any questions or additional support.

If you need assistance setting up or using any of our digital banking options, please visit our website, call us, or stop by one of our branches. We're here to help you!