​What our members have to say

The best credit union EVER. Amazing customer service. Super personal, they really get to know you and all your needs. I do my corporate banking there as well, and same goes for that, super service. Why would anyone ever go to a 'big bank' I will never know. 

Tuula Hopp

NBCU gives me real attention...you're not just another account to pile fees on top of. 

Kristina Agur

Northern Birch always surpasses my expectations, no matter what issue I go in to discuss. Feels more like dealing with friends than with a financial institution. 

Warren Nisbet

Thank you for all of your help throughout the mortgage process! Everyone including the lawyer and our real estate agent were incredibly impressed with NBCU and the great service that you provided. For us personally, you were all amazing! This has been our first time going through this and you made sure that we knew exactly what we had to do and when. Overall we were really happy with the service that we were provided with and would definitely recommend Northern Birch to others looking to get a mortgage! 

Mihkel Poldma

No fee chequing, super-friendly personalized service, and Canada's second largest ATM network - what's not to love?

Scott Bergen

As someone who was starting a small business a few years ago with a limited budget, I appreciated not having to pay the Big Bank fees when I opened a business account at NBCU. After even just a few months, the small community feel of banking with NBCU and the personal attention I received came as a pleasant bonus. 

Lea Kivi